CH Robinson: the most expensive computer error in freight history wasn’t AI – it was a settlement calculator

Our Adam Clermont writes on LinkedIn: I spent years as a trial attorney in the United States. I tried, mediated, and arbitrated hundreds of personal injury cases. And I can tell you with near certainty what happened in the C.H. Robinson case before the jury ever sat down. A computer likely told them not to settle. On March 25, 2021, a tractor-trailer operated by a small carrier called Lupus Superi Read full article →