EXCLUSIVE: CargoWise customs message delays leave forwarders waiting for clearance

CargoWise users handling British and Japanese customs declarations suffered messaging delays on Wednesday, while the backlog had been fully cleared the following morning. Customer notifications seen by The Loadstar show WiseTech acknowledged an issue affecting message responses at 10.37am on 28 October. At 11.24, it confirmed that GB and Japan customs messaging were “particularly impacted”. One UK Read full article →