Where freight forwarders actually lose money

More often than not, a forwarder closes a clean month and still watches the margins come in light. Most forwarders already know where it went: into the charges that were never recovered and the costs that were never meant to happen. A demurrage charge that was never passed on to the customer. A haulier dispatched before the container cleared, paid in full for a collection that couldn’t happen. An Read full article →